Terms and Conditions

Effective Date: June 22nd, 2026

These Terms and Conditions govern your use of the Prime Homecare website and any enquiries, consultations, assessments, or services requested through it.

By accessing or using this website, you agree to be bound by these Terms and Conditions.

1. About Prime Homecare

Prime Homecare provides non-medical home support services designed to assist individuals with daily living activities and independent living within their own homes.

Services may include companionship, personal support, household assistance, meal preparation, mobility assistance, respite support, and related non-medical care services.

Prime Homecare does not provide emergency medical services, nursing services, medical treatment, clinical diagnosis, or medical advice unless expressly stated otherwise in writing.

2. Website Information

The information provided on this website is intended for general informational purposes only.

While reasonable efforts are made to ensure accuracy, Prime Homecare does not warrant that all information on the website is complete, accurate, current, or free from error.

Website content may be updated, amended, or removed without notice.

3. Consultation and Enquiry Requests

Submitting an enquiry form, requesting a callback, booking a consultation, downloading information, or communicating with Prime Homecare does not guarantee service availability or acceptance as a client.

All service arrangements remain subject to assessment, availability, operational capacity, suitability, and formal agreement.

Prime Homecare reserves the right to decline enquiries or service requests where appropriate.

4. Communication Consent

By submitting your contact information through our website, you authorise Prime Homecare to contact you regarding your enquiry, assessment, potential services, appointments, quotations, updates, or related communications.

Communication may occur by telephone, email, SMS, WhatsApp, or other reasonable communication methods.

You may withdraw consent to marketing communications at any time, although service-related communications may continue where necessary.

5. Service Availability

Service availability may vary depending on location, staffing resources, care requirements, scheduling demands, and operational considerations.

Prime Homecare does not guarantee the availability of specific care workers, schedules, or service arrangements requested through the website.

6. Pricing Information

Any pricing information displayed on the website is provided for general guidance only and may be subject to change.

Final service fees may vary depending on factors including care requirements, support complexity, service hours, frequency of visits, travel distance, geographical location, staffing requirements, specialist support needs, public holiday rates, and operational considerations.

Formal pricing will be confirmed following assessment and agreement.

7. Intellectual Property

All website content, branding, logos, text, graphics, documents, images, designs, and materials are the property of Prime Homecare unless otherwise stated.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Prime Homecare shall not be liable for any direct, indirect, incidental, consequential, special, or punitive loss arising from the use of this website, reliance on website information, website interruptions, technical failures, or third-party content.

Nothing within these Terms excludes liability where exclusion would be unlawful.

9. Third-Party Services and Links

This website may contain links to external websites or services operated by third parties.

Prime Homecare does not control, endorse, or accept responsibility for third-party websites, services, content, or policies.

Users access third-party websites at their own risk.

10. Website Availability

While we strive to maintain continuous access, Prime Homecare does not guarantee uninterrupted website availability.

Maintenance, technical issues, updates, security events, or circumstances beyond our control may affect website access.

11. Privacy and Data Protection

Use of this website is also governed by our Privacy Policy.

By using this website, you acknowledge that personal information may be collected and processed in accordance with that policy.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Ireland.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the Irish courts.

13. Contact Information

Prime Homecare

Rivercourt Business Centre

Penthouse Floor

Cornmarket Square

Roberts Street

Limerick

V94 FVH4

Ireland

Email: primehomecare.ie@gmail.com